One behemoth is battling another for domination over the social web. Who will win? Do the extra bells and whistles that Google Plus offers surpass the popularity and solidarity that Facebook has built over many years? Before you pump your dollars into your next social media campaign, take a closer look at how they compare.
Hangouts
Though Facebook (finally) has one-on-one video chat capability – a recent service they began offering in partnership with Skype – Google+ offers “Hangouts”, a group video chat room, where users can send messages, see each other simultaneously and watch YouTube videos together. Some critics such as PC World call the tool "one interesting feature that could really put Google+ ahead of Facebook." On the flip side, one could question how big the demand is for group video chatting. Do you really want to see your entire extended family in Kansas at the same time online?
Sparks
This feature could be beneficial – or detrimental – to the array of offerings from Google+. While you’re likely to find out more about your third cousin’s wedding or your friend’s adventure through Asia on Facebook, “Sparks” will bring you the latest news and targeted information about topics you choose. Even better, Google+ members have control over which topics and news feeds appear on their Sparks page. Contrarily, one might argue, do we really need another news reader in our lives with the deluge of news and information hitting us in the face these days? Facebook, to its credit, at least allows you the choice to click on a link someone posted about a newsworthy event
Circles
In theory, this idea makes sense. The concept of circles more accurately parallels the reality of our face-to-face friendships – rather than Lists or Groups that Facebook offers. In practice, “Circles” seems to work relatively smoothly – however there has been some confusion as to how the information is shared within circles and who can see what circles. It can be harder to utilize Facebook’s Lists and Groups, as David Pogue of the New York Times reflects in his article, "Facebook has something similar, called Lists. But compared with Circles, it's buried and a lot more effort to use." The larger question should perhaps be this: Do you work better with boxes or circles?
Incoming
This feature is ummm…interesting. If you already have a hard enough time keeping up with everything your friends are saying, you might want to pass on this Google+ feature, as it shares news from folks you’ve never even met. It almost seems akin to eavesdropping on the folks at the table next to you. This could be beneficial, however, depending on which side of the table you’re sitting.
Hang with Strangers
Another interesting concept. If ‘Incoming’ is like eavesdropping, this feature might be more akin to a ‘meet & greet’ at a singles night out. While some might see this as an opportunity to make new connections, others might be concerned with privacy, as Google Hangout allows you to jump in on video chats with absolutely anyone that you’ve “circled” regardless of whether or not that person has added you to their circle. Facebook Chat, in comparison, requires you to be friends with someone before you start talking.
Access
Google+ is smart here, as they embedded the program into Gmail and Google itself (as long as you’re signed in) – which is beneficial in terms of putting themselves in front of users multiple times per day. Additionally, it also follows you as you browse Google’s search engine – which for some might seem like a slight invasion of privacy – but that also means custom-tailoring what you see. That said, Facebook also seems to magically know which ads to place on your page (no surprise here). Facebook gains exposure through being embedded on the majority of websites out there, allowing you to click the Facebook logo and link something you find interesting back to your page. One can argue either way about which avenue is better or which keeps you in control of your own privacy.
Google has attempted multiple times in the past to match one of its key rivals with a popular social networking site. Remember Orkut, Jaiku, Wave, Buzz? Though none of those succeeded, Google+ is by far the most serious threat to Mark Zuckerberg. Time will reveal if Plus’ popularity will match that of Facebook’s, but so far Google+ is growing very rapidly since its launch, reaching 20 million users in 24 days. Facebook took social networking to the next level, far surpassing the popularity of MySpace. Will Google+ do the same? Likely they might be shaking in their pants a bit over at Menlo Park – as Google+ will surely give Facebook a run for their money. That said, Facebook also seems to be doing fairly well: membership jumped from 500 million to nearly 750 million users in the last year.
Whoever can break into China first will likely take the reigns of social web domination…